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Spring Gardens Group Medical Practice prides itself upon a welcomingfriendly Practice team who are committed to looking after our patients' needs and delivering high quality, compassionate care. From Senior Management, to a Pharmacist, a Medical Secretary, Practice Nurse or GP, every member of our close-working team plays a vital role in ensuring that you are well looked after if, and when, you need us.      

                                                                                                                          Staff page graphic

Practice Management

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.
Mr Michael Arnold

pm_Arnold.jpgPractice Manager
BSc(Hons) Dip Mgmt Dip Com

Miss Faith E Newrick (f)

Deputy Practice Manager

LLB Law, PGCert Healthcare Leadership & Management (Elizabeth Garrett Anderson programme)

Administration

Mrs Pat Williams
2012-01-01_00.00.00-1.jpgResponsible for the day to day management of the Reception and the Reception staff

Reception

Our friendly Reception team includes Vicki, Karen, Vicky, Julie G, Rosie, Becky J, Zoe, Kirstie, Becky W, Nicola, Sally, Julie T, Lynsey and Ella.

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, registering patients, dealing with patient records and carrying out searches and practice audits.

We also have a wonderful team of Practice Administrators covering a huge range of day-to-day Practice business, highly skilled in specialist areas of work. This includes our experienced Medical Secretaries, and members of staff working with the patient IT systems and doing complex healthcare coding! The team: Tonia, Sharon, Paige, Carrie and Julia.

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