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Online Services

Have you tried Patient Access?

With Patient Accecss you can order a repeat prescription; book appointments; view your test results; view your immunisation record, allergies and coded medical information from you medical record.

Ask at reception to register for these services. You will need to bring photo ID and proof of current address with you to sign up for this service.

Please note, it is our policy to reject appointments booked in other patients names for Data Protection purposes. Should this happen then we are at liberty to stop the patient access account. 

Repeat PrescriptionsManage your Repeat Prescriptions
AppointmentsManage and book appointments
Change Contact DetailsChange your Contact Details
Summary Care RecordAccess your Summary Care Record

Corona Virus (COVID-19) - latest guidance

Corona virus update if you have A new continuous cough and High temperature of 37.8 degrees centigrade or higher Individuals should stay at home (self-isolate) for 7 days from the onset of symptoms following the current advice. If someone has serious symptoms they cannot manage at home they should use NHS one one one online (people should only call NHS one one one if they cannot get online). Individuals should stay at home (self-isolate) for 7 days from the onset of symptoms following the current advice. If someone has serious symptoms they cannot manage at home they should use NHS one one one online (people should only call NHS one one one if they cannot get online). After 7 days of self-isolation, people who feel better and no longer have a high temperature If they have not had any signs of improvement after 7 days and have not already sought medical advice, they should use NHS one one one online (people should only call NHS one one one if they cannot get online) before they leave their home or let visitors in.


BEWARE OF SCAMMERS DURING CORONAVIRUS  PANDEMIC

 

There is heightened coverage around the recent Coronavirus outbreak around the world, which is now severely impacting on the UK and the NHS. 

 

Unfortunately fraudsters are targeting these circumstances to take advantage of public fear and concern.

 

We have been made aware that patients in the local area are receiving phone calls, texts and letters from fraudsters. They will try and obtain your personal details and in particular your NHS number.

 

Scammers are sophisticated, opportunistic and will try many ways to get the information they want. They often target the vulnerable.

 

If you are suspicious, please do not give any details over the phone, hang up and then ring Spring Gardens Practice to confirm.


Before you come in for an appointment

Have you read through this booklet titled 'When should I worry'? (Link here: 'When should I worry?' booklet)

Our GP's regularly recommend it to parents of small children, who bring their child in when they are worried about their child's cough, cold, ear ache, sore throat or temperature symptoms. If you have a read through this booklet, it might mean that you don't need to come in to see someone, crucially saving a GP or Nurse appointment for somebody who really, really needs it. There is lots of support and help in this booklet for all of these common illnesses - there is a lot of self-care that you can do at home.


Spring Gardens announcement:

*NEW - MARCH 2020* here at Spring Gardens Group Medical Practice! Monthly Age UK advice/info desk in the waiting room with Jenny from Age UK here to help you

**The Practice will now be having a MONTHLY visit from local charity Age UK (Worcester), who will have an information/advice stand on display in our waiting room! Jenny from Age UK will be there at the stand, hoping to have a chat with lots of you to tell you what support Age UK can give you. She is there to help and can answer any questions and get you linked up with Age UK, no matter your worry or problem. There is lots of support that Age UK can give to older people in the area, and they hope to see you there at the stand. **

Jenny from Age UK will be with us at the stand in the waiting room on the 3rd WEDNESDAY OF EVERY MONTH from 9.30am onwards. Dates below:

- Weds 18th March 2020

- Weds 22nd April 2020

- Weds 20th May 2020

...more dates to be added for June onwards. Please come and have a chat with Jenny, or simply pick up some leaflets/contact details, to get support for yourself or a loved one.


Opening Hours

Find out when our practice is open, what the GP consulting times are and what to do if you need help when the practice is closed. 

Please note we are closed for all UK Bank Holidays:

New Year

Good Friday

Easter

May

Spring 

Summer

Christmas Day

Boxing Day

Dates for Bank Holidays 2020

10 Apr 20 Good Friday (OPEN)

13 Apr 20 Easter Monday (OPEN)

8 May 20 FRIDAY Early May BH (VE DAY)

25 May 20 Monday Spring Bank Holiday

31 Aug 20 Monday Summer Bank Holiday

25 Dec 20 Friday Xmas Day

28 Dec 20 Monday Boxing Day

Repeat Prescriptions

Do you need to re-order your medication? Visit our prescriptions page and complete the online form.

Like To Register?

New to the area and would like to join our practice? We would be happy to help you. Fill in our registration forms and come see us.  

Home Visits 

Request for visits to housebound patients should be made before 10:00am.  This does not guarantee that you will receive a home visit.

Our reception staff will take your details and the GP will call you back after morning surgery to speak to you in person before undertaking the home visit.

Lack of transport is not a reason to request a home visit.

Click here to use the new Online Consult

Online ConsultOnline Consult

(Site updated 26/06/2020)

Contact Details

Spring Gardens Group Medical Practice

Contact Telephone

01905 744400
01905 744401
111
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