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Online Services

Have you tried Patient Access?

With Patient Accecss you can order a repeat prescription; book appointments; view your test results; view your immunisation record, allergies and coded medical information from you medical record.

Ask at reception to register for these services. You will need to bring photo ID and proof of current address with you to sign up for this service.

Please note, it is our policy to reject appointments booked in other patients names for Data Protection purposes. Should this happen then we are at liberty to stop the patient access account. 

Repeat PrescriptionsManage your Repeat Prescriptions
AppointmentsManage and book appointments
Change Contact DetailsChange your Contact Details
Summary Care RecordAccess your Summary Care Record

Covid Vaccination Update 19 Jan 21

We believe we have contacted all of our 80 and over patients to book their Covid vaccine.

We have vaccinated our two designated care homes.

If you are in this group or know of a someone who has not been offered the vaccine please contact the surgery. If you are housebound we are currently making arrangements to carry out this task, we will be in touch.

We are holding our first clinic at Spring Gardens on Friday and inviting the 75-79 age group. We are not being given any notice on when the vaccine will be allocated so it is not possible too plan to far in advance.

So far we have vaccinated 1116 of Spring Gardens Patients and we continue to vaccinate  at St Johns House Surgey


299 Bromyard Road

We are also helping support vaccinating Front Line Health Care Workers at Haresfield House Surgery these appointments are available through your employers.

Covid Vaccination Update 15 Jan 21

We are currently contacting all the remaining 80 or over patients to book their Covid vaccine. We are vaccinating  at St Johns House Surgey


299 Bromyard Road

from the  20-23 Jan 21. We have sufficient vaccine appointments during these clinics for all of our over 80's. We are calling patients, if you have not been contacted please call the practice for an appointment.

We are also helping support vaccinating Front Line Health Care Workers at Haresfield House Surgery these appointments are available through your employers.

We are still awaiting stock of the Azstra Zenica vaccine and when available will be carrying out some clinics from Spring Gardens. We will be contacting patients when these become available.

Don't Let Illness Spoil Your Christmas.

South Worcestershire Healthcare GPs are available for telephone and video consultations throughout the Christmas break when the practice is closed.

To book call 01905 969864 to speak to a member of the Improved Access team.

Thursday 24 December (Christmas Eve) - 18.30-20.00
Friday 25 December (Christmas Day) - 09.00-11.00
Saturday 26 December (Boxing Day) - 08.00-12.00
Sunday 27 December - 08.30-12.30
Monday 28 December (Bank Holiday) - 09.00-11.00
Tuesday 29 December - 18.30-20.00
Wednesday 30 December - 18.30-20.00
Thursday 31 December (New Years Eve) - 18.30-20.00
Friday 01 January (New Years Day) - 09.00-11.00

Coronavirus (COVID-19) - latest guidance

Coronavirus update : If you have a new continuous cough, a high temperature of 37.8 degrees centigrade or higher or a loss of taste or smell you should book a Covid 19 test either online or telephone 119.  If someone has serious symptoms they cannot manage at home they should use NHS 111 online (people should only call NHS 111 if they cannot get online). Individuals should stay at home (self-isolate) for 14 days from the onset of symptoms following the current advice.

Due to the coronavirus outbreak, how you contact us will be different at the moment. This is to limit face-to-face contact whenever possible and help stop the spread of coronavirus.
Your GP practice is open and if you need to see your GP, please ring us on 01905 744400.
You can also call NHS 111. Please do not come to the surgery unless you have an appointment.

Appointments are being delivered face-to-face, online and over the telephone. If you are asked to come into the surgery for a face-to-face appointment, please remember to wear a face covering. Measures are in place to keep you safe from infection during your visit to the surgery.

Corona Virus Research Survey

The CRN West Midlands would like as many patients as possible to complete a short survey about their views regarding vaccines. This understanding will help us to target education and public health campaigns in the West Midlands and across the country. The link to the Covid-19 Vaccination Survey is here  or the URL is:

COVID-19 Vaccination Survey Poster




There is heightened coverage around the recent Coronavirus outbreak around the world, which is now severely impacting on the UK and the NHS. 


Unfortunately fraudsters are targeting these circumstances to take advantage of public fear and concern.


We have been made aware that patients in the local area are receiving phone calls, texts and letters from fraudsters. They will try and obtain your personal details and in particular your NHS number.


Scammers are sophisticated, opportunistic and will try many ways to get the information they want. They often target the vulnerable.


If you are suspicious, please do not give any details over the phone, hang up and then ring Spring Gardens Practice to confirm.

Before you come in for an appointment

Have you read through this booklet titled 'When should I worry'? (Link here: 'When should I worry?' booklet)

Our GP's regularly recommend it to parents of small children, who bring their child in when they are worried about their child's cough, cold, ear ache, sore throat or temperature symptoms. If you have a read through this booklet, it might mean that you don't need to come in to see someone, crucially saving a GP or Nurse appointment for somebody who really, really needs it. There is lots of support and help in this booklet for all of these common illnesses - there is a lot of self-care that you can do at home.

Opening Hours

Find out when our practice is open, what the GP consulting times are and what to do if you need help when the practice is closed. 

Please note we are closed for all UK Bank Holidays:

10 Apr 20 Good Friday (OPEN)

13 Apr 20 Easter Monday (OPEN)

8 May 20 FRIDAY Early May BH (VE DAY)

25 May 20 Monday Spring Bank Holiday

31 Aug 20 Monday Summer Bank Holiday

25 Dec 20 Friday Xmas Day

28 Dec 20 Monday Boxing Day

01 January Friday New Years Day

Repeat Prescriptions

Do you need to re-order your medication? Visit our prescriptions page and complete the online form.

Like To Register?

New to the area and would like to join our practice? We would be happy to help you. Fill in our registration forms and come see us.  

Home Visits 

Request for visits to housebound patients should be made before 10:00am.  This does not guarantee that you will receive a home visit.

Our reception staff will take your details and the GP will call you back after morning surgery to speak to you in person before undertaking the home visit.

Lack of transport is not a reason to request a home visit.

Click here to use the new Online Consult

Online ConsultOnline Consult

(Site updated 20/01/2021)

Contact Details

Spring Gardens Group Medical Practice

Contact Telephone

01905 744400
01905 744401
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website