Clinics & Services

Antenatal Clinics

A full GP-led service for expectant ladies.

Community midwife antenatal clinics will beheld at the Saffron Centre, Stanley Rd.

Community midwife antenatal clinics are held on Thursdays 9.00 - 11.45 am.

Contraceptive Services (Family Planning)

Comprehensive advice on all methods is available including coil fitting and barrier methods.Please book to see your doctor initially during normal surgery time.

Minor Surgery

A number of minor procedures can be carried out at the surgery. Please discuss with your doctor.

Non-NHS Medical Examinations

These include examinations for HGV, PSV and pre-employment etc. Please telephone or arrange at the reception desk where you will be given a 30 - 40 minute appointment and told the fee involved.

Disease Management And Health Promotion

The aim of promoting health is to try to identify risk factors at an early stage and prevent them from causing ill health. For this reason we will ask about drinking and smoking habits and measure your blood pressure and weight from time to time. This is especially wise in people with a family history of heart disease, diabetes or stroke.

We offer advice on controlling obesity and stopping smoking. Disease management and health promotion clinics are run by our nurse practitioner and health promotion nurse and appointments may be arranged at the reception desk for the following clinics:

Well Woman Clinic

More specific clinic for ladies requiring smear tests, but also includes a well person check.

Chronic Disease Management

Certain illnesses require a planned follow-up programme and, in line with the Department of Health's guidelines, we offer full planned care to our patients with asthma, diabetes, heart disease in particular. All the above clinics are nurse-led by our health promotion team.

Influenza And Pneumonia Vaccine

In accordance with Department of Health guidelines, we recommend influenza plus pneumonia vaccination for patients with diabetes, chronic heart, lung or kidney disease and residents of nursing and rest homes. The flu vaccination is available from late September.

Travel Vaccinations

If you require any vaccinations relating to foreign travel you need to make an appointment with the practice nurse to discuss your travel arrangements. This will include which countries and areas within countries that you are visiting to determine what vaccinations are required.

With effect from Monday 21st August 2017 we are introducing a deposit scheme for anyone wishing to book an appointment for travel advice / travel vaccinations.

The deposit is £20.00 per person and is non-refundable should the patient not attend. At the present time we can only accept cash payments.

Appointments for travel advice or vaccinations are no longer taken over the telephone but can only be booked in person at the Practice where a deposit will be taken. This deposit will be deducted from your overall bill or refunded for attending patients. 

There is further information about countries and vaccinations required on the links below

Europe & Russia	North America
Central America	South America
Caribbean	Africa
Middle East	Central Asia
East Asia	Australasia and Pacific

It is important to make this initial appointment as early as possible - at least 6 weeks before you travel - as a second appointment will be required with the practice nurse to actually receive the vaccinations. These vaccines have to be ordered as they are not a stock vaccine. Your second appointment needs to be at least 2 weeks before you travel to allow the vaccines to work.

Some travel vaccines are ordered on a private prescription and these incur a charge over and above the normal prescription charge. This is because not all travel vaccinations are included in the services provided by the NHS.

Travelling in Europe

If you are travelling to Europe a very useful booklet has been published with advice and guidance to help you get the most out of your holiday. To visit please click:- http://ec.europa.eu/publications/booklets/eu_glance/86/en.pdf (this is a large document and may take a minute or two to view)

Social Prescribing Service

Worcester City GP Practices have recently been supported by the Clinical Commissioning Group and the County Council to pilot a social prescribing service for patients registered to one of the 10 Worcester City GP Practices. 

Social prescribing is a way of connecting health and social care users to sources of support, information and advice to improve their wellbeing, tackle social isolation, and prevent illness.

What is Social Prescribing?

Social prescribing is designed to support people with a wide range of social, emotional or practical needs. It is a way of enabling GPs, health and social care professionals, the voluntary sector and other partners such as pharmacies, to refer people to a social prescribing advisor.

The scheme is evolving in Worcester and is currently available in all GP practices.

How does it work?

Individuals are referred to a social prescriber who will work with them to discuss their health and well-being. Together they will come up with a plan of action that refers them to community activities that can make them feel happier and healthier.

You could benefit!  People who are….

Caring for someone who can’t manage without this help

Feeling lonely or socially isolated

Wanting to change their lifestyle e.g. giving up smoking or losing weight

Living with a Long-Term Physical or Mental Health Condition 

Worcester City GP Practices now have access to two Social Prescribers who will be responsible for delivering a person-centred holistic service, supporting clients to improve their health and wellbeing by signposting to and connecting with local services and assets in their community.

The Social Prescribers will support the client over a time limited period to achieve the goals outlined in the Social Prescription, whilst encouraging and supporting  clients to self-manage their condition(s) and develop healthier behaviours and lifestyles.

Further information on this service can be found on the Clinical Commissioners website, the link for which is below:

CCG Website Social Prescriber

Social Prescribing Leaflet

Spring Gardens have teamed up with Severn Valley Medical Practice to pilot a Well Being Officer for 24 months (May 2018 - April 2020).

Our Well Being  Officer is Sabita Thukral who will be a front of house point of contact for people who have general enquires about their care, or the services offered at Spring Gardens Group Medical Practice / Severn Valley Medical Practice and other services within Worcestershire.

Sabita will be able to assist patients with setting up and using on-line access; assist with general enquiries; and host self-management sessions for a selected cohort of patients including:

Obesity - Toddler and Parent session looking at foods and how to read the labels

Healthy eating - weight management

The importance of exercise

Stress management

Importance of taking medication and wastage of medicine

Menopause with BME women

Language translation service

Men's health

The sessions started in June 2018 and we have already received positive feedback from a patient:

A patient who has been attending the well-being sessions was given guidance on making lifestyle changes. Since attending the sessions the patient has lost 3 ibs in 2 weeks and has stated that they feel great and very happy.  When walking they are now able to walk with ease.  Not only did the patient note that they feel well physically, but they also noted that their mood has improved and they are making much healthier choices.

Further feedback received:

• Very, very helpful, would recommend to others and enjoyed it
• Very helpful and informative
• Looking into becoming a volunteer since session with Well Being officer
  
  

If you would like to find out more about these sessions or wish to sign up to Patient Access then please contact the Practice and ask to speak with Sabita.

From August you will be asked for a brief outline of your problem when you call to make an appointment at the practice. This isn’t because our practice staff are nosey but it’s a new approach that we call healthcare navigation.

Through specialist training, our team can now offer more choice on who to see in the practice and help you get to the right health professional fast.

Our Healthcare Navigators never offer clinical advice or triage; this is about offering you the choice to see other specialists in our practice team if they have the expertise to deal with your problem; often quicker and without the need to see the GP each time.

For example, we often get calls that can be dealt with by the practice nursing team, the practice pharmacist, sometimes the secretaries, that you may not be aware of if you haven’t visited the practice in a while.

By working this way, it helps us to free up time for GPs to care for our patients with complex or serious health conditions. More importantly though, it means you are seen by a member of the practice team that is best placed to deal with your problem each time you visit us. The choice is up to you.

Physiotherapy

This service at Crown Gate NHS physio is self-referral

Spring Gardens have been awarded ‘excellent’ by CQC for mental health.

Accessing services for Adults:    

Worcestershire Healthy Minds by calling 01905 766 124. Further information on how to access the service can be found by clicking on the website below: 

https://www.hacw.nhs.uk/our-services/healthy-minds/how-do-i-access-the-service/

Bridge counselling service by calling 01905 731 850. Further information on how to access the service can be found by clicking on the website below: 

http://www.bridge-counselling-worcester.org.uk/

Accessing services for Children:

Kooth is an online counselling service purchased by Worcestershire  for under 20 year old's

Further information on how to access the service can be found at https://kooth.com/

Family front door can be accessed by parents for younger children with emotional or behaviour problems http://www.worcestershire.gov.uk/childrenyoungpeopleandfamilies

We are a Dementia Friendly Practice, as registered by the RCGP. 

We have become a Park Run Practice. Dr Jessica Garner is the clinical lead, along with Sister Helen Carney.

We are currently awaiting RCGP accreditation for this. 

To find out more information about the local Park Run please click on the link below:

http://www.parkrun.org.uk/worcester/