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Online Services

Have you tried Patient Access?

With Patient Accecss you can order a repeat prescription; book appointments; view your test results; view your immunisation record, allergies and coded medical information from you medical record.

Ask at reception to register for these services. You will need to bring photo ID and proof of current address with you to sign up for this service.

Please note, it is our policy to reject appointments booked in other patients names for Data Protection purposes. Should this happen then we are at liberty to stop the patient access account. 

Repeat PrescriptionsManage your Repeat Prescriptions
AppointmentsManage and book appointments
Change Contact DetailsChange your Contact Details
Summary Care RecordAccess your Summary Care Record

***20 November 2020***

Spring Gardens Group Medical Practice is aware of the announcement today by the Department for Health and Social Care that anyone aged 50-64 has now been added to the eligible cohorts for this year's flu vaccine. We are now working to order additional vaccine supply and plan for more flu clinics in December. We ask that patients refrain from ringing the practice with inquiries on this and we will communicate the new arrangements for flu clinics in the near future.

Coronavirus (COVID-19) - latest guidance

Coronavirus update : If you have a new continuous cough, a high temperature of 37.8 degrees centigrade or higher or a loss of taste or smell you should book a Covid 19 test either online or telephone 119.  If someone has serious symptoms they cannot manage at home they should use NHS 111 online (people should only call NHS 111 if they cannot get online). Individuals should stay at home (self-isolate) for 14 days from the onset of symptoms following the current advice.

Due to the coronavirus outbreak, how you contact us will be different at the moment. This is to limit face-to-face contact whenever possible and help stop the spread of coronavirus.
Your GP practice is open and if you need to see your GP, please ring us on 01905 744400.
You can also call NHS 111. Please do not come to the surgery unless you have an appointment.

Appointments are being delivered face-to-face, online and over the telephone. If you are asked to come into the surgery for a face-to-face appointment, please remember to wear a face covering. Measures are in place to keep you safe from infection during your visit to the surgery.

Corona Virus Research Survey

The CRN West Midlands would like as many patients as possible to complete a short survey about their views regarding vaccines. This understanding will help us to target education and public health campaigns in the West Midlands and across the country. The link to the Covid-19 Vaccination Survey is here  or the URL is:

COVID-19 Vaccination Survey Poster




There is heightened coverage around the recent Coronavirus outbreak around the world, which is now severely impacting on the UK and the NHS. 


Unfortunately fraudsters are targeting these circumstances to take advantage of public fear and concern.


We have been made aware that patients in the local area are receiving phone calls, texts and letters from fraudsters. They will try and obtain your personal details and in particular your NHS number.


Scammers are sophisticated, opportunistic and will try many ways to get the information they want. They often target the vulnerable.


If you are suspicious, please do not give any details over the phone, hang up and then ring Spring Gardens Practice to confirm.

Before you come in for an appointment

Have you read through this booklet titled 'When should I worry'? (Link here: 'When should I worry?' booklet)

Our GP's regularly recommend it to parents of small children, who bring their child in when they are worried about their child's cough, cold, ear ache, sore throat or temperature symptoms. If you have a read through this booklet, it might mean that you don't need to come in to see someone, crucially saving a GP or Nurse appointment for somebody who really, really needs it. There is lots of support and help in this booklet for all of these common illnesses - there is a lot of self-care that you can do at home.

Opening Hours

Find out when our practice is open, what the GP consulting times are and what to do if you need help when the practice is closed. 

Please note we are closed for all UK Bank Holidays:

New Year

Good Friday





Christmas Day

Boxing Day

Dates for Bank Holidays 2020

10 Apr 20 Good Friday (OPEN)

13 Apr 20 Easter Monday (OPEN)

8 May 20 FRIDAY Early May BH (VE DAY)

25 May 20 Monday Spring Bank Holiday

31 Aug 20 Monday Summer Bank Holiday

25 Dec 20 Friday Xmas Day

28 Dec 20 Monday Boxing Day

Repeat Prescriptions

Do you need to re-order your medication? Visit our prescriptions page and complete the online form.

Like To Register?

New to the area and would like to join our practice? We would be happy to help you. Fill in our registration forms and come see us.  

Home Visits 

Request for visits to housebound patients should be made before 10:00am.  This does not guarantee that you will receive a home visit.

Our reception staff will take your details and the GP will call you back after morning surgery to speak to you in person before undertaking the home visit.

Lack of transport is not a reason to request a home visit.

Click here to use the new Online Consult

Online ConsultOnline Consult

(Site updated 20/11/2020)

Contact Details

Spring Gardens Group Medical Practice

Contact Telephone

01905 744400
01905 744401
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website