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Online Services

We now have a new service that enables patients to contact the surgery about medical, administrative or prescriptions issues.  Answer a few short questions and we will get back to you within 2 working days.  Please do not use the online service for urgent or emergency requests.  The submitted forms will only be read between 08.30-17.30 Monday to Friday.  The forms will not be read on Saturdays and Sundays or on Bank Holidays.  Please contact 111 during out of hours or 999 if it is an emergency.

Patient Triage

Have you tried Patient Access?

With Patient Access you can order a repeat prescription; book appointments; view your test results; view your immunisation record, allergies and coded medical information from you medical record.

Ask at reception to register for these services. You will need to bring photo ID and proof of current address with you to sign up for this service.

Please note, it is our policy to reject appointments booked in other patients names for Data Protection purposes. Should this happen then we are at liberty to stop the patient access account. 

Repeat PrescriptionsManage your Repeat Prescriptions
AppointmentsManage and book appointments
Change Contact DetailsChange your Contact Details
Summary Care RecordAccess your Summary Care Record

Accessing Your COVID-19 Vaccination Status for Travel

From 17 May you can access your COVID-19 vaccination status through the NHS App on mobile devices such as a smartphone or tablet.

If you do not have access to a mobile device and the country you are travelling to requires COVID-19 vaccination status you can call the NHS Helpline on 119 (from 17 May) and ask for a letter to be posted to you.  This must be five days after your second vaccination and the letter will take up to five days to reach you.  

Covid Vaccination Update 27 Apr 21

We have been concentrating on 2nd vaccines for the past 3 weeks with no 1st vaccinations available to us, these have been carried out at the national hubs sites at St Peters Church Worcester and Malvern 3 Counties

To date we have given 3386 2nd vaccines

Patients who had their Astra Zenica up to the 12 Feb have bveen invited to have their 2nd vaccine at the practice.

Patients who had their Pfizer up to the 19 Feb have bveen invited to have their 2nd vaccine at the practice.

Patients and staff at Redhill Court & South Hayes Care home have received their 2nd vaccine.

2nd Housebound patients vaccine visits are continuing.

Patients are asked to have the 2nd vaccine at the place of their 1st you will be contacted by the practice when they become available.

We believe we have contacted all of our 50+, clinically extremely vulnerable(Shielding Patients) and those 16 - 65 at risk patients to book their Covid vaccine.

We have given 1st vaccines to

100% Care Homes

95% over 80's

91% Clinically Extremely Vulnerable(Shielding Patients)

99.57% Housebound (1 patient not had)

96% 75-79's

95% 70-74's

83% At risk 16 - 64's

92% 65-69's

89% 60-64

87% 55-59

85% 50-54

66% 45 -49

Anyone in any of the risk groups above should note appointments are available this week at the hubs bookable on line.

If you are in these groups or know of a someone who has not been offered the vaccine please contact the surgery.

So far we have given 1st vaccinations to 8050 of Spring Gardens Patients and we continue to vaccinate  at Spring Gardens,  St Johns House Surgery and Haresfield House Surgery


St Johns House Surgery

299 Bromyard Road

Haresfield House Surgery

37 Newtown Rd, Worcester WR5 1HG

Coronavirus (COVID-19) - latest guidance

Coronavirus update : If you have a new continuous cough, a high temperature of 37.8 degrees centigrade or higher or a loss of taste or smell you should book a Covid 19 test either online or telephone 119.  If someone has serious symptoms they cannot manage at home they should use NHS 111 online (people should only call NHS 111 if they cannot get online). Individuals should stay at home (self-isolate) for 14 days from the onset of symptoms following the current advice.

Due to the coronavirus outbreak, how you contact us will be different at the moment. This is to limit face-to-face contact whenever possible and help stop the spread of coronavirus.
Your GP practice is open and if you need to see your GP, please ring us on 01905 744400.
You can also call NHS 111. Please do not come to the surgery unless you have an appointment.

Appointments are being delivered face-to-face, online and over the telephone. If you are asked to come into the surgery for a face-to-face appointment, please remember to wear a face covering. Measures are in place to keep you safe from infection during your visit to the surgery.

Corona Virus Research Survey

The CRN West Midlands would like as many patients as possible to complete a short survey about their views regarding vaccines. This understanding will help us to target education and public health campaigns in the West Midlands and across the country. The link to the Covid-19 Vaccination Survey is here  or the URL is:

COVID-19 Vaccination Survey Poster




There is heightened coverage around the recent Coronavirus outbreak around the world, which is now severely impacting on the UK and the NHS. 


Unfortunately fraudsters are targeting these circumstances to take advantage of public fear and concern.


We have been made aware that patients in the local area are receiving phone calls, texts and letters from fraudsters. They will try and obtain your personal details and in particular your NHS number.


Scammers are sophisticated, opportunistic and will try many ways to get the information they want. They often target the vulnerable.


If you are suspicious, please do not give any details over the phone, hang up and then ring Spring Gardens Practice to confirm.

Before you come in for an appointment

Have you read through this booklet titled 'When should I worry'? (Link here: 'When should I worry?' booklet)

Our GP's regularly recommend it to parents of small children, who bring their child in when they are worried about their child's cough, cold, ear ache, sore throat or temperature symptoms. If you have a read through this booklet, it might mean that you don't need to come in to see someone, crucially saving a GP or Nurse appointment for somebody who really, really needs it. There is lots of support and help in this booklet for all of these common illnesses - there is a lot of self-care that you can do at home.

Opening Hours

Find out when our practice is open, what the GP consulting times are and what to do if you need help when the practice is closed. 

Please note we are closed for all UK Bank Holidays:

02 Apr 21 Good Friday

05 Apr 21 Easter Monday

03 May 21 Monday Early May BH

31 May 21 Monday Spring Bank Holiday

30 Aug 21 Monday Summer Bank Holiday

27 Dec 20 Monday Christmas Day

28 Dec 21 Monday Boxing Day

03 January Monday New Years Day

Repeat Prescriptions

Do you need to re-order your medication? Visit our prescriptions page and complete the online form.

Like To Register?

New to the area and would like to join our practice? We would be happy to help you. Fill in our registration forms and come see us.  

Home Visits 

Request for visits to housebound patients should be made before 10:00am.  This does not guarantee that you will receive a home visit.

Our reception staff will take your details and the GP will call you back after morning surgery to speak to you in person before undertaking the home visit.

Lack of transport is not a reason to request a home visit.

(Site updated 14/05/2021)

Contact Details

Spring Gardens Group Medical Practice

Contact Telephone

01905 744400
01905 744401
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website